Yes. All our annual plans include a 45-day money-back guarantee from activation. If the service doesn't suit you, you can request a full refund via WhatsApp or contact@bouyatv.com within that period, in line with our refund policy.
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Frequently asked questions
Answers about our streaming protocols, our coverage in Morocco and abroad, and our offer for French-speaking and English-speaking users.
Technical questions & international coverage
This FAQ covers the most frequent questions about our streaming protocols, our positioning and our offer for French-speaking and English-speaking users.
Yes. BouyaTV guarantees service continuity for the whole duration of your subscription. Our VPS servers are monitored 24/7. In case of failure or downtime, we automatically switch your access to a backup server to keep your streaming running without prolonged interruption.
For a smooth experience, we recommend at least 10 Mbps for HD and 25 Mbps or more for uninterrupted 4K UHD. A stable fibre or 4G/5G connection is ideal for big live matches.
Yes, depending on your pack: 1 device for Pack Pro. Ultra Experience: install on 2 devices (non-simultaneous connection). Supreme VIP Exclusive: install on 3 devices (non-simultaneous connection). Smart TV, Firestick, Android Box and smartphones are compatible.
Nino Player is our recommended player for Android and Fire TV. On Android, install it via Google Play (com.nino.player) or via Downloader with code 2929561. On Firestick, use Downloader with code 1029712. Open Nino Player, choose Xtream Codes API and enter your BouyaTV credentials. IPTV Smarters Pro, NetIPTV and SetIPTV remain compatible too.
After you order via WhatsApp, our team sends you your credentials and guides you step by step through the installation. Activation is immediate on all packs, with PRO app setup included on Pack Pro and VIP.
BouyaTV offers a 45-day money-back guarantee on all annual plans. You can request a full refund within the first 45 days if the service does not meet your expectations. In addition, service continuity is guaranteed for the entire subscription period thanks to our backup servers.
Every plan gives access to international live channels, live sport, and movies, series and documentaries on VOD. The catalogue is updated daily, with maximum premium coverage on the VIP pack.
Yes. BouyaTV is accessible from the United Kingdom thanks to optimised European CDN routing. English-language bouquets, premium sport and international VOD are available with minimal latency from London, Manchester or Birmingham.
Unlike many providers, BouyaTV combines dedicated VPS servers, Anti-freeze 2.2 technology, near 99.9% uptime and human WhatsApp support 24/7. We focus on transparent plans and a 45-day money-back guarantee.
Our OTT nodes are distributed between North Africa and Europe to minimise latency. Traffic to the UK and France is routed via optimised BGP paths, ensuring smooth playback even at peak hours during major sporting events.
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