Recommended speeds
- SD / HD (720p): 5 to 8 Mb/s stable
- Full HD (1080p): 10 to 15 Mb/s
- 4K UHD: 25 Mb/s and above, with a comfortable margin
These figures are for a single screen. Two TVs streaming 4K at the same time therefore need roughly double.
Wi-Fi or Ethernet cable?
The speed advertised by your provider is a theoretical maximum. On Wi-Fi, quality drops with distance, walls and the number of connected devices. For a main TV, an Ethernet cable remains the most reliable solution: lower latency and a constant speed.
If a cable isn't possible, move the TV closer to the router or use a good-quality repeater.
Why it drops during matches
During a big match, thousands of users watch the same channel at the same instant. Congestion can come from three places: your local connection, your provider's network at peak hours, or the load on the supplier's server. A service built on dedicated servers and anti-freeze technology handles these peaks far better.
5 anti-freeze tips
- Favour an Ethernet cable for the main TV.
- Avoid heavy downloads during a match.
- Close background apps on the box or Firestick.
- Restart your internet router once a week.
- Don't share your subscription beyond the number of screens allowed.
What if my connection is limited?
You don't need 4K to enjoy the service: a decent ADSL connection is enough for smooth HD. What matters is a stable speed, more than its maximum value.